Privacy policy

 

LAKRAS – Privacy Policy

Effective Date: December/6/2025

This Privacy Policy describes how LAKRAS (“LAKRAS,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals who visit or interact with our website (the “Website”). By accessing or using this Website, you agree to the practices described in this Privacy Policy.

If you do not agree with these practices, please do not use our Website.

  1. Information We Collect

We collect information from and about users of our Website in several ways:

1.1 Information You Provide to Us We collect personal information directly from you when you:

  • Create an account
  • Make a purchase or place an order
  • Subscribe to newsletters or marketing communications
  • Fill out forms or enter information on our Website
  • Participate in promotions, contests, or surveys
  • Contact us by email or through customer service
  • Submit user-generated content or public posts

This information may include:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Payment information (collected securely by our third-party payment processor)
  • Account login information
  • User submissions, comments, or messages

1.2 Information Collected Automatically

As you navigate through our Website, we may automatically collect certain information through cookies, pixels, analytics tools, and similar technologies. This may include:

  • IP address
  • Device type, operating system, and browser type
  • Clickstream data (pages viewed, links clicked, time on site)
  • Location information (approximate)
  • Shopping cart activity
  • Referral links or traffic sources
  • Usage and performance data

This information helps us improve our Website, understand visitor behavior, and offer a better experience.

2. Cookies, Pixels & Tracking Technologies We use first-party and third-party cookies and similar technologies to:

  • Ensure the Website functions properly
  • Improve performance and security
  • Analyze behavior and usage patterns
  • Personalize your experience
  • Deliver and measure targeted advertising

These technologies may include:

  • Cookies Web beacons
  • Tracking pixels
  • Google Analytics
  • Hotjar
  • Meta Pixel
  • Shopify analytics
  • Session-based currency cookies

2.1 Necessary Cookies

Used for core website functions such as navigation, checkout, security, and remembering preferences.

2.2 Analytics & Performance Cookies

Used to understand how visitors use our Website and to help improve functionality.

2.3 Advertising & Targeting Cookies

Used by us and third-party partners (e.g., Meta) to show personalized ads based on your browsing behavior. You can manage or delete cookies at any time through your browser settings. Please note that disabling cookies may affect certain Website features.

3. Meta Ads (Facebook & Instagram) Data Sharing

We use Meta Pixel and Meta Conversions API, integrated through Shopify’s Customer Data Sharing features. When set to Maximum Data Sharing, we may share the following types of information with Meta:

  • Hashed identifiers (such as email address or phone number)
  • Device and browser information
  • IP address
  • Actions you take on our Website, such as page views, add-to-cart events, checkout steps, or purchases
  • Transaction information (items purchased, order value, currency)
  • Interaction data and behavioral signals

Meta may use this information to:

  • Deliver personalized advertising
  • Measure ad effectiveness and conversions
  • Improve audience insights
  • Build advertising audiences
  • Provide aggregated reporting

Meta may combine this data with information it collects independently, in accordance with its Data Policy.

You can control your preferences or opt out of targeted advertising using the links in Section 10 of this Policy.

4. How We Use Your Information

We use personal information for the following purposes:

  • To operate and present our Website
  • To process and fulfill your orders
  • To communicate with you, including service updates and marketing (if you opt in)
  • To improve our products, services, and Website performance
  • To personalize your shopping experience
  • To provide customer support
  • To manage contests, promotions, or surveys
  • To detect and prevent fraud, security incidents, or abuse
  • To comply with legal obligations
  • For any other purpose with your consent

We retain personal information only for as long as necessary for legitimate business purposes, contractual requirements, or legal obligations.

5. How We Share Your Information We may share your personal information with:

5.1 Service Providers

Including:

  • Shopify (hosting and e-commerce platform)
  • Payment processors
  • Advertising partners (such as Meta)
  • Analytics providers
  • Email marketing platforms
  • Fulfillment and shipping providers
  • IT security and support services

These providers only receive the information needed to perform their services.

5.2 Business Transfers If we undergo a merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of the transaction.

5.3 Legal Requirements We may disclose information to comply with a court order, law, or regulatory request, or to enforce our rights.

5.4 Protection of Rights To protect the safety, rights, or property of LAKRAS, our customers, or others.

We may also share aggregated or de-identified data that does not personally identify any individual.

6. User Contributions If you post comments, content, reviews, or images on public portions of our Website or social media channels, this information may be viewable by others. Please use caution when sharing personal information publicly.

7. Accessing, Updating & Deleting Your Information

You may:

  • Access or update your account information
  • Request changes or corrections
  • Delete your account (which deletes personal information, except where retention is legally required)

To make such a request, contact us at: lakrashello@gmail.com

Note: Deleting your user account may also delete order history or stored preferences.

8. Do Not Track Our Website may not respond to Do Not Track (DNT) signals from your browser. You may control tracking preferences through cookie settings and opt-out links provided in this Policy.

9. International Users / GDPR Notice If you are located in the European Economic Area (EEA), the United Kingdom, or similar jurisdictions:

Legal Bases for Processing

We may rely on:

  • Consent (for cookies and targeted ads)
  • Contract necessity (to process orders)
  • Legitimate interest (improving services, preventing fraud)
  • Legal obligations

Your GDPR Rights

You may have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Contact us using the information below to exercise these rights.

10. Advertising Preferences & Opt-Out Options

You can opt out of personalized advertising through the following platforms:

  • Meta (Facebook & Instagram): https://www.facebook.com/settings?tab=ads
  • Digital Advertising Alliance (U.S.): https://optout.aboutads.info
  • Network Advertising Initiative: https://optout.networkadvertising.org
  • European Interactive Digital Advertising Alliance (EU): https://www.youronlinechoices.eu

Please note that opting out does not stop ads entirely—they may simply be less personalized.

11. California Privacy Rights (CCPA/CPRA)

If you reside in California, you may have the right to:

  • Know what personal information we collect, use, or share
  • Request deletion of your personal information
  • Opt out of the “sale” or “sharing” of personal information (including sharing for targeted advertising)
  • Access equal service and pricing

We may “share” identifiers and internet activity with advertising partners such as Meta for cross-context behavioral advertising.

To exercise your rights, contact us at: lakrashello@gmail.com

12. Children’s Privacy

Our Website is not intended for children under. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new effective date.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: Email: lakrashello@gmail.com